The Red Lion are committed to maintaining the trust and confidence of our readers, visitors and subscribers when interacting with our brand. In particular, we want you to know that The Red Lion are not in the business of selling or trading email lists with third parties for marketing purposes. We just don’t do that sort of thing. But just in case you don’t believe us, in this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure. Take a seat and read on.

Types of data we collect

The Red Lion may collect the following information about you:

  • your name, age/date of birth and gender
  • your contact details: postal address including billing and delivery addresses, telephone numbers (including mobile numbers) and e-mail address
  • purchases and orders made by you;
  • your on-line browsing activities on The Red Lion site;
  • when you make a purchase or place an order with us, your payment card details;
  • your communication and marketing preferences
  • your location
  • your correspondence and communications with The Red Lion

This list is not exhaustive and, in specific instances, we may need to collect additional data for the purposes set out in this Policy. Some of the above personal data is collected directly, for example when you set up an on-line account on our website, or send an email to our service team.

Other personal data is collected indirectly, for example your browsing activity. We may also collect personal data from third parties who have your consent to pass your details to us, or from publicly available sources.

Website Cookies

Our websites use cookies to collect information.  This includes information about browsing and purchasing behaviour by people who access our websites.  This includes information about pages viewed and the customer journey around our websites.

What are cookies?

Like most websites, The Red Lion use cookies to collect information.  Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse this website.  They are used to ‘remember’ when your computer or device accesses our websites.

What are cookies used for?

The main purposes for which cookies are used are: –

1. For technical purposes essential to effective operation of our websites, particularly in relation to on-line transactions and site navigation.
2. To enable The Red Lion to collect information about your browsing, including to monitor the success of campaigns, competitions etc.

How do I disable cookies?

If you want to disable cookies you need to change your website browser settings to reject cookies.  How you can do this will depend on the browser you use.

Further details on how to disable cookies for the most popular browsers are set out below: –

For Microsoft Internet Explorer:
1. Choose the menu “tools” then “Internet Options”
2. Click on the “privacy” tab
3. Select the setting the appropriate setting

For Google Chrome:
1. Choose Settings> Advanced
2. Under “Privacy and security,” click “Content settings”.
3. Click “Cookies”

For Safari:
1. Choose Preferences > Privacy
2. Click on “Remove all Website Data”

For Mozilla firefox:
1. Choose the menu “tools” then “Options”
2. Click on the icon “privacy”
3. Find the menu “cookie” and select the relevant options

What happens if I disable cookies?

This depends on which cookies you disable, but in general the website may not operate properly if cookies are switched off.

Google Analytics

When someone visits adandco.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Mailing Lists

As part of our registration process for our customers, we collect personal information. We use that information for a couple of reasons: to tell you about important information about The Red Lion; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer at info@theredlionprestwick.com.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer at

Data Protection Officer
The Red Lion,
9 The Cross,
Prestwick KA9 1AJ

redlionpwick@gmail.com

Contact Us

If there’s anything here that you feel needs further explanation, please email us at redlionpwick@gmail.com.